You can request deletion from the mobile app or from this page, even if you have already uninstalled the app or cannot sign in.
How it works
Send one verified request.
1
Email the NEXTXI support team
Use the email address connected to your account where possible. Do not email a password, medical record or identity document unless we specifically request a secure verification step.
2
Tell us which account to remove
Include your account email, your name, the club name and whether the request also covers a linked child profile. A guardian request may require relationship verification.
3
We confirm the scope and complete deletion
Verified requests are normally completed within 30 days. We will explain any record that must be retained for legal, security, safeguarding or club-record reasons.
