Send team messages and announcements
How managers communicate clearly without exposing private information or mixing club-wide and team-only audiences.
Watch the video walkthrough
Follow along on YouTube, then use the steps in this guide at your own pace.
Video titles are shown in English. Video and channel links open YouTube in a new tab.
Choose the channel
Open Engage, then Chat. Select Managers, Parents, Players or Committee and confirm whether the message should be team-specific.
Choose message type
Use an announcement for an important one-way update. Use a discussion for questions, replies, travel coordination or training conversation.
Write a clear update
Lead with the action, date and time. Include the venue or meeting point and state when a reply is required.
Publish to the correct audience
Recheck the team and channel before sending. Members see only channels permitted by their linked role and team access.
Follow up
Use replies for clarification and the dedicated availability or travel tools for structured responses. Do not collect medical details in general chat.
Checks that prevent common mistakes
- Keep urgent instructions short.
- Use the fixture or training record as the source of truth for dates.
- Move safeguarding concerns out of team chat and into the club's approved process.
Ready to use the live workspace?
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